This invoice is more than 6 months old.
Sometimes you will get the error message in your batch "Sometimes you will get the error message in your batch "This invoice has been collected previously."
uCollect retains payment data for 6 months. After this date we won't process an invoice unless you have given us specific instructions because we can't tell if it has been tried before. We try to prevent double collections as much as possible, so we won't reprocess an invoice unless you have given us specific instructions.
There are two ways to tell us to reprocess an invoice:
1. Set up an installment plan for the invoice (you can set it for a single date)
2. Run the batch manually (Edit menu, Process Now) and check the "Include 6 months old invoice" option.
