Recovering lost password
It happens to all of us - forgetting a password, that is! It's quick and easy to recover a lost password with uCollect. Here's how:
- Go to the login page.
- Click "Lost password"
- Enter your email address that you usually use to login and the captcha code and click "Submit Request."
- If you have entered a valid user email address, an email will have been immediately sent to that address with a link. Check your inbox and click on the link.
- Enter a new password.
NOTE: If the email hasn't arrived within a minute (it is sent instantly) please check your spam folder. If you don't see it please send an email to firstname.lastname@example.org from the SAME email address you registered with and we can send you a temporary password. We do need you to send the email - we can't give out temporary passwords over chat.